Feature request form
Use this feature request form template to allow your customers to request enhancements. Collect their account email, feature priority, feature type, business use-case, and open-ended details about the request.
- Secure
- GDPR-compliant
- Mobile-friendly
- WCAG2-compliant
- Blazing fast
- Customizable
Conditional fields
This form template uses conditional logic to show some fields dynamically. If the customer selects their request priority as High we show them an option asking if they would like to schedule a call to discuss this further.
Sharing the request form
There are several ways you can share the feature request form with your customers.
- Unique link:
You can create a customized unique form link, like company.formcrafts.com/feature-request. Your customers would be able to request features here.
- Advanced embed:
Maybe you'd like to embed the form directly into your product. Our embed library (@formcrafts/embed) can be used by your developers to create customized inline or popup embeds.
Use integrations
Formcrafts natively integrates with dozens of other platforms, allowing to create efficient processes. Some examples of using these integrations with this template:
- Linear:
Create a new issue in Linear
- Zendesk:
Create a new service ticket in Zendesk
- Email:
Notify a product manager via email
Request insights
You can analyze the request type field to understand which feature-types are most commonly requested by your customers. For a product dev team this is a goldmine of information.
Frequently asked questions
Is there a way to auto-fill the customer information into the form, instead of asking them for account email?
Yes, this is possible using a combination of hidden field and form prefill. If you are embedding the form in your app you must already know the customer's email. You can then use prefill to populate a hidden field with that information.
Can I forward the feature requests to another software?
Yes, there are many ways to do that. Formcrafts offers native integration with softwares like Zendesk, Asana, and Salesforce. You can turn feature requests into tickets or tasks.
Or, you can use webhooks (or Zapier) and connect Formcrafts with any other software of your choice, like Jira.
Related templates
- Secure
- GDPR-compliant
- Mobile-friendly
- WCAG2-compliant
- Blazing fast
- Customizable