Formcrafts - a form and survey platform for Salesforce, HubSpot, etc
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  1. Help
  2. ›
    Features
  3. ›
    Privacy mode

Privacy mode

On this page
  1. Introduction
  2. Advantages
  3. Notes

Introduction

Privacy mode is a feature that allows you to disable storing form data in Formcrafts’ database. This can be useful if you want to ensure greater privacy and compliance with data protection regulations like GDPR.

The regular flow of a form submissions is as follows:

  1. The visitor fills out the form in their browser.
  2. On submit, the data reaches Formcrafts' servers where it is processed.
  3. If your form uses workflows (like third-party integrations, email notifications, etc.), the data is sent to the respective services.
  4. The data is then stored in Formcrafts' database.

Enabling privacy mode will skip the last step. This means that form responses will not be stored in Formcrafts’ database.

This feature can be enabled on the form editor page, under Settings → General → Privacy mode.

Advantages

  • Greater privacy
  • Improved compliance
  • File storage space is freed up in Formcrafts

Notes

Some important things to note:

  1. Your data will still be processed by Formcrafts’ servers.

  2. Privacy mode disables persistent storage for form data, including any files uploaded on your form. Note that when users initially upload the file on your form it is stored in Formcrafts’ servers temporarily, until the form processing is completed. If you enable privacy mode, the file will be deleted from Formcrafts’ servers after the form processing is completed.

  3. Privacy mode does not affect analytics or form engagement data, since this data does not contain form data.

  4. Privacy mode is a form-level setting. This means that you can enable it for some forms, while keeping it disabled for others.

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Formcrafts - a form and survey platform for Salesforce, HubSpot, etc

Subtle Web Inc,
225 Railway St E,
T4C 2C3, Cochrane AB

Salesforce AppExchange partner logo HubSpot app partner logo
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